Unconscious Knowledge and Bias

EGN Cross Group Event

Unconscious knowledge and bias - how it influences you and your organisation's decision making and how to develop mitigating strategies.

Unconscious biases are judgements based on unconscious knowledge which don't reflect available information. They often don't accurately represent challenges confronting us and lead to inaccurate judgements about people, problems and situations. We are most likely to be guided by our unconscious knowledge when we are under pressure, fatigued, overloaded or working in situations where processes are unclear and we are confronted with large amounts of poorly organised data which are all situations that we face day to day. Our unconscious knowledge can affect decisions and lead to unintended individual or organisational consequences. Unconscious biases influence our attitudes and affect how we respond to situations and behave towards others. To avoid unconscious bias, we need to know:

  • What types of unconscious bias exists
  • Where our reliance on unconscious knowledge is at its highest 
  • What strategies can be utilised to minimise the risk of bias 
     

Subsequently, during this workshop we will:

  • Help you understand the effects of bias in leadership decision making
  • Develop a deeper understanding of where unconscious bias can appear, how it can affect decisions and lead to unintended consequences
  • Challenge how we think
  • Understand potential 'bias hotspots' in your organisation
  • Identify personal strategies you can adopt to mitigate unconscious bias
  • Identify team and organisation strategies that you can adopt to mitigate unconscious bias
  • Understand the business case for diversity in your organisation
  • Explore best practice examples of mitigating actions
  • Provide recommended ideas for further reading and research

Cognicity is an Australian based provider of evidence based, research verified unconscious knowledge and bias assessment, e-learning, training and coaching. Cognicity works with clients in government departments, policing, mining, education, financial and professional services companies across Asia Pacific. This workshop will be lead by the co-founder of Cognicity and lead facilitator, Jennifer Jones. This workshop is a joint initiative with Wasabi Consulting, a Singapore based sales, strategy, marketing and inter-personal skills training company. You can find out more about Cognicity at www.cognicity.com and Wasabi Consulting at www.wasabi-consulting.com

Key takeaways and benefits for the EGN members will include:

  • A deeper understanding of where unconscious bias can appear and how it can affect decisions and lead to unintended consequences
  • Understand potential 'bias hotspots' in your organisation
  • Personal strategies you can adopt to mitigate unconscious bias
  • Team / Organisation strategies that you can adopt to mitigate unconscious bias
  • Understand the business case for diversity in your organisation
  • Best practice examples of mitigating actions
  • Recommended ideas for further reading and research

About the speaker:
Jennifer Jones
Jennifer is a Director of Cognicity and lead facilitator with more than 25 years' experience. Jennifer has worked extensively in Australia and internationally on a range of strategy, merger, organisation development, leadership effectiveness and executive assessment and feedback assignments and extensively for the seven years on diversity and inclusion capability development and consulting.
Jennifer's consulting and advisory capability is complemented by strong business experience including executive team roles with Ernst & Young and AT Kearney and senior global roles with NAB and Amcor including responsibility for diversity and inclusion
Jennifer leads client assignments with Cognicity and has extensive experience in instructor-led design and delivery across a diverse range of clients and industries from large forums to workshops.
Jennifer's collaboration with bluechip clients spans the UK, Europe, South Asia and Asia Pacific.

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